Shipping policy

ORDERS:

When you place your order our team will pack your items as soon as is humanly possible. We are a small team so this can sometimes take 1-2 days before dispatch.

SHIPPING TIME:

We aim to dispatch your order quickly and efficiently. We ship worldwide so please be aware that delivery times can vary. Please allow up to 14 business days for delivery. If you are buying an item required for a certain date please heed our warning!

CUSTOMS, TAXES AND DUTIES:

Customs taxes, duties or import charges are the responsibility of the customer to be paid. We do not cover any additional charges or costs for the final delivery of the package to your destination or country. Please note these charges differ based on country laws and policies and we cannot estimate the amounts. If a package is returned due to refusal of customs fees and taxes paid, a refund will not be applicable.

DELAYED PACKAGES:

Occasionally there may be delays with your delivery which are outside of our control. Once your package is handed over to the delivery service factors such as strikes, weather issues, incorrect address details or issues with courier services are not our responsibility. We will however aim to resolve any issues as best as we can.